Independent travel assistance service
This site is run by Compass World LLC, a private service provider not affiliated with the New Zealand Government or Immigration New Zealand. Travellers may also apply independently at immigration.govt.nz.
NZeTA & New Zealand visa assistance

Your NZeTA, approved
before you fly

The fast, guided way to get New Zealand's electronic travel authority — for visa-waiver visitors, cruise passengers and Auckland transit. Need a visitor, work or student visa instead? We prepare those too.

  • Allow 72 hours
  • Valid 2 years, multiple entries
  • Licensed immigration adviser

About 5 minutes  ·  Secure checkout  ·  Approval by email, linked to your passport

Auckland Sky Tower, New Zealand
NZeTA approvedLinked to passport · valid 2 years
60 visa-waiver passportsUS, UK, Canada, EU, Japan & more

The NZeTA, Explained

The New Zealand Electronic Travel Authority is Immigration New Zealand’s pre-travel clearance for visa-waiver visitors. It sits digitally on your passport record, and airlines and cruise lines verify it before you board — no valid NZeTA, no boarding. On arrival you’re granted a visitor visa for the trip.

Everything happens online and usually takes only a few minutes: passport details, a photo, your contact information and a handful of health and character questions. The decision arrives by email — often within hours, though Immigration New Zealand says to allow up to 72 hours.

Who Has to Apply?

Each traveller needs an NZeTA of their own — babies and children included — and Australian permanent residents need one too. You’re exempt only if you’re a New Zealand or Australian citizen, or already hold a valid New Zealand visa.

Validity & Eligibility

New Zealand Electronic Travel Authority (NZeTA) – Before departing for New Zealand, visa-waiver passport holders must hold an approved NZeTA. It’s entirely digital, recorded against your passport, and works alongside — not instead of — a valid passport from a visa-waiver country.

An approved NZeTA lasts two years, or until your passport expires if that’s sooner, and covers repeat visits of up to three months each (six for UK passports), with a ceiling of six months in any twelve. Approval comes by email and is linked electronically to the passport you applied with — there’s nothing to print for check-in.

Pricing & Turnaround

Full service fee clearly displayed prior to checkout. Government charges — the NZeTA fee and the NZ$100 International Visitor Conservation and Tourism Levy — are itemised separately.

Do You Need an NZeTA or a Visa?

Tell us which passport you'll travel on and we'll confirm in one click whether you need an NZeTA, a visa, or nothing at all.

1 Your passport

New Zealand or Australian citizen, or already holding a valid New Zealand visa?

Start My NZeTA Application →

Takes about 5 minutes  ·  Secure checkout  ·  Human support 24/7 Independent application-assistance service. Not affiliated with the New Zealand Government.

NZeTA Rules at a Glance

The NZeTA covers passport holders from 60 visa-waiver countries and territories, plus every cruise-ship passenger, Australian permanent residents, and anyone transiting through Auckland Airport. Everyone in your party needs their own, right down to newborns, each tied to the passport they’ll travel on. Alongside it, every arrival completes a New Zealand Traveller Declaration (NZTD) before landing.

Exempt: New Zealand citizens, Australian citizens on an Australian passport, and anyone who already holds a valid New Zealand visa. Not exempt: US, Canadian and British citizens — all need an NZeTA. A Green Card or EU residence permit doesn’t count: eligibility is decided by the passport you travel on. If your passport isn’t visa-waiver, or you plan to work, study for more than three months or settle, you need a visa instead — see our visa services below.

What You'll Need to Apply

Have these four things ready before you start:

How the Application Works

The whole process is online, and most people are done in a matter of minutes.

Confirm You Qualify

Check your nationality against the visa-waiver list above and make sure your passport is valid for your dates of travel. If you qualify, you're ready to begin — if not, we'll point you to the right visa.

Complete the Guided Form

Enter your passport details, upload your photo, answer the health and character questions and pay securely. Every field must match your passport character for character — small discrepancies are the number-one cause of delays and refusals.

Receive Your Approval by Email

Many applicants have an approved NZeTA within hours; Immigration New Zealand advises allowing up to 72 hours, and referred cases can take longer. It's linked to your passport automatically, so you travel with nothing extra in hand.

After You Submit

Typical Processing Time

Most requests are decided automatically within hours. A minority are referred for closer review and can take the full 72 hours — occasionally longer.

There’s no need to wait until your trip is close — apply as soon as your plans and passport are in place, and your NZeTA covers you for two full years.

What Can Slow Things Down

Should anything more be needed, we’ll reach you by email.

Your NZeTA Decision

When Immigration New Zealand has assessed your request, the outcome is sent to your inbox. An approved NZeTA is issued digitally and linked to your passport straight away — nothing physical to carry. It stays valid for two years or until your passport expires, covering repeat visits of up to three months at a time.

Keep the confirmation email on your phone and travel on the same passport you applied with: the airline's check-in system verifies your NZeTA against it automatically.
Approved
If the answer is no, the email will explain why — typically ineligibility, missing information or a health or character issue. In many cases you can reapply with corrected details; in others, a Visitor Visa is the right route, and our licensed adviser can prepare it.
Refused or Flagged

New Zealand visa services

More Than the NZeTA

The NZeTA is only for short visits by visa-waiver nationals. If you're coming from elsewhere, staying longer, working, studying or settling, you need a visa — and we prepare those too, with a licensed immigration adviser on every file.

Short visits

NZeTA

For visa-waiver nationals, cruise passengers, Australian permanent residents and Auckland transit. Two years, multiple entries, up to three months a visit.

Start an NZeTA application →
Up to 9 months

Visitor Visa

For nationals outside the visa-waiver list, longer holidays and family visits, including the Parent Boost visa for parents of citizens and residents.

Enquire about a Visitor Visa →
Work

Work Visas

  • Accredited Employer Work Visa (AEWV)
  • Working Holiday Visa
  • Partner of a Worker & Post-Study Work
Enquire about a Work Visa →
Study

Student Visa

Fee-paying and pathway student visas for courses longer than three months, plus visas for accompanying partners and children.

Enquire about a Student Visa →
Family

Partner & Family Visas

Visitor, work and residence pathways for partners and dependent children of New Zealand citizens, residents and visa holders.

Enquire about a Family Visa →
Settle

Residence

  • Skilled Migrant Category (points-based)
  • Green List — Straight to Residence & Work to Residence
  • Partner and parent residence
Enquire about Residence →
Independent service. Compass World LLC is not affiliated with the New Zealand Government or Immigration New Zealand. Every NZeTA and visa can be requested directly at immigration.govt.nz for the government fee alone. Immigration advice on New Zealand visas is given only by a licensed immigration adviser registered with the Immigration Advisers Authority.

Start Your NZeTA Application

It takes just a few minutes to complete your application online. Click below to begin the secure process — or contact us about a visitor, work, student or residence visa.